Shipping & Returns

Shipping

  • Orders ship from California, usually within about 3 business days.
  • Every order ships with tracking, and you'll get a tracking link by email as soon as your order is on its way.
  • Shipping costs are calculated at checkout based on your location.
  • We currently ship within the United States.

Returns

We want you to love your pieces. If something isn't right, contact us within 30 days of delivery to request a return.

  • Items must be unworn, in their original condition and in their original packaging.
  • For hygiene reasons, earrings are final sale unless they arrive damaged or defective.
  • Once we receive and inspect your return, your refund will go back to your original payment method.

Damaged or wrong item?

If your order arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery with a photo and we'll make it right.

Questions?

Email us at pgpgentles@gmail.com and we'll get back to you within 1–2 business days.